FAQ

I don't see a package that suits us, how flexible are you?

To be honest, the packages we offer are simply guidelines that can be tailored to suit your needs. We understand that each wedding or special occasion is unique and therefore if you look at the packages on offer and select what you want, we will discuss your bespoke package and agree a price with you.

When and how do we pay you?

All we need is a £200 booking fee to secure HIP for your wedding, you do not need to pay anything else until 6 weeks before the big day, at which point the balance should be paid. For other events, lifestyle and portrait shoots a smaller fee of £50 and £100 is required.

Where are you based?

We are based in Rotherham, South Yorkshire, however, we are willing to travel to wherever we are needed, whether that be in Yorkshire, anywhere in the United Kingdom or indeed an exotic holiday destination abroad, (hint, hint!).

Do you still take the traditional group shots?

Of course, we will take as many or as few formal shots as you like, this is a time for you and your family to be together. However, we know that not many people enjoy the structured traditional shots, therefore we will keep this part of the day as short, informal and fun as possible so that you can get back to enjoying your day with the rest of your guests. During one of our pre-wedding meetings and discussions we will agree on your ‘must have’ shots and we will ensure these are captured.

We don't like having our pictures taken, can you help?

Don’t worry, this is an extremely common reaction, which is why our style of observing, anticipating and capturing moments means that often you will not even realise we are taking photographs. The best images always tell a story and encapsulate the real emotions you and your guests are experiencing at that moment in time. In order to really maximise this we simply mingle into the party so that everyone acts very naturally around the camera.

Can our friends and family purchase pictures?

Yes, we have a password protected online gallery where your guests, (with your permission), can purchase downloads, prints, framed photographs or canvas prints through a secure online payment system.

When will our pictures be ready?

On average photographs will be ready within 2-3 weeks, however, we will post a sneak preview of selected shots on our password protected gallery at by the end of the first week. We carefully edit each individual image to the highest quality in a variety of styles, so this takes time as we often shoot over 1000 images. We then post images on the gallery where you can select images as ‘your favourites’. We will then arrange a meeting with you to sit down together and select the images you would like to include in your album, (if you have chosen as part of your package), or to consider the variety of other printing options available to you.

What is the engagement shoot?

Our pre-wedding or engagement shoot is a great opportunity for us to spend some time together, get to know each other and for you to experience how we work. It is a lovely relaxed shoot where we have a lot of fun together and provide you with amazing edited images before the wedding. You have the option to choose images for your guest signing book or photoboard if this is part of your package. Once you see how great you look, you will be full of confidence and excitement ahead of the big day and the camera will no longer be such a daunting prospect.

Do you both take photographs on the day?

Yes, we work amazingly well together as a team, (aferall we have been together for 20 years and sometimes feel we can read each others minds). Having two photographers means that we are able to capture more of the moments happening around us as well as taking shots from different angles often showing a completely different perspective. It also means that while one of us is taking shots of the bride and groom the other doesn’t miss the guests having fun together as well as some of those crazy moments that people talk about for years to come.

Do we get the copyright for the pictures?

Ultimately we retain the copyright to the images taken on the day, (this is our only protection against further editing of the images taking place), however, you are granted limited personal licence to print and upload images as you wish.

Do we get a contract?

Some people feel safer having a contract, therefore we do provide all our clients with one. The content of the contract provides us with key discussion points that focus in the finer details of your wedding, it also cements our commitment to each other in a more formal way.

Are you insured?

We have full photographer’s insurance including Public Liability and Professional Indemnity.

What gear do you shoot with?

We both use the latest, top of the range Canon 5D Mark IV cameras. We have range of quality lenses including the super fast 50mm f1.2 and 24-70mm f2.8 and 70-200mm f2.8 zoom lenses. We also use wireless flashes to capture the fun on the dance floor and have additional lighting available should we need it.

How long do you keep the pictures for?

Over a 12 month period of shooting weddings, portraits and various events we accumulate thousands and thousands of images. Storage of such a quantity can be expensive, therefore we maintain a backup copy of your images for 3 years after the event. At the end of this storage period we will contact you to check you still have digital copies of your images, if not, they are yours for free before we delete the backup.

How does the online gallery work?

Our on-line gallery is an integral part of our website. Each private gallery is password protected and created to suit your particular needs, either simply to view images and select your favourites or to allow your family and friends to purchase digital downloads, prints, canvases and various other available packages. Payments are made through a secure on-line checkout. All our clients receive a personal online gallery, however, you decide on the features you would like to be made available.